Healthcare data and privacy
Protecting PHI and other sensitive customer information is a core priority. Our approach emphasizes confidentiality, appropriate access, and careful consideration of how information is handled throughout healthcare workflows.
- Healthcare privacy and data management policies
- Security and privacy considerations in product decisions
- Support for customer data-handling and compliance reviews
Identity and access management
Access controls are a key part of protecting customer information and the systems that support it. Our security approach focuses on appropriate permissions and reducing unnecessary exposure.
- Access aligned with roles and business needs
- Least privilege as a guiding security principle
- Review of identity and access risks
Cloud and network security
Our platform uses cloud infrastructure with protection for internet-facing applications. Cloud posture reviews and vulnerability management help us identify configuration risks and strengthen our environment.
- Cloud security posture management
- Web application firewall protections
- Review and remediation of infrastructure findings
Secure software development
Security checks are integrated into our development workflows. We assess application code, third-party dependencies, and exposed secrets so engineering teams can identify issues and address them as part of delivering software.
- Static application security testing (SAST)
- Software composition analysis (SCA) and secret scanning
- Security checks in our CI/CD workflows
Vulnerability management and testing
We use automated scanning, dynamic application testing, and external penetration testing to assess risk. Findings are prioritized by severity and tracked through remediation and validation.
- Dynamic application security testing (DAST)
- Independent penetration testing and remediation review
- Defined remediation timelines and risk ownership
Security governance and compliance
Our program combines documented policies, risk management, and clear security ownership. SOC 2 Type II and HIPAA-related documentation helps customers assess how our program supports healthcare security and privacy needs.
- Security policies and risk management processes
- Compliance evidence available through our Trust Center
- Dedicated security and compliance leadership
Incident response and preparedness
Our incident response plan provides a framework for investigating security events, coordinating actions, and managing communications. Tabletop exercises help our team review scenarios and improve preparedness.
- Documented incident response procedures
- Defined roles and escalation responsibilities
- Scenario-based exercises and lessons learned
Third-party risk management
Healthcare AI relies on a wider technology ecosystem. Vendor assessments help us consider the security and privacy implications of third-party services and their role in handling sensitive information.
- Security and privacy reviews of service providers
- Assessment of data-handling and compliance considerations
- Review of risks introduced by external dependencies