AI-powered patient financial engagement platform

Reduce call volume, access and financial coordination costs

Accelerate and boost patient payments

Increase patient trust and loyalty

Decrease downstream RCM costs

Conversational AI that handles all patient requests and inquiries about bills, estimates, insurance, financial plans and aid. Built with insights from top Revenue Cycle leaders.

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Both patients and providers experience financial challenges and strain

No one enjoys paying bills, and the complexities of the healthcare system add an overwhelming amount of friction and frustration for patients.

This friction affects not just patients but also providers, hindering their ability to deliver a positive experience and effectively manage payments.

What patients dislike

Complex terminology & codes
Unpredictable charges and claim denials
Coverage & eligibility confusion
Unclear statements & estimates
Financial stress
Unplanned patient responsibility
Lack of preferred payment methods
Repeated need to contact providers

What it means for providers

Increased call volumes and strain on patient access and financial coordination staff
Constant training and scaling patient access staff to combat increased patient calls and needs, in a high churn and staff shortage environment
Delayed, partial or no patient payment at all, adding to revenue woes
Lack of trust and diminished patient loyalty due to frustration around wait times and lack of clear answers at the time of need
Higher RCM costs from patient payment delays or non-payment
Patient leakage with patients never coming back after a bad billing experience

These frustrations underscore the need for a streamlined financial engagement process that benefits both patients and providers.

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Meet Sandra!

Our first AI-native agent to manage patient access, financial and insurance coordination tasks

Patient-friendly AI agent for billing and payments:
Educates patients on all billing topics like eligibility, coverage, estimates and bill payment queries
Breaks downs estimates and bills
Adapts responses based on patient input
Assists with bill payments and manages payment history
Connects patients with personalized offers, plans, or financial assistance tailored to their needs.
Built on StitchFin’s AI-native patient billing and education platform
Personalizes patient interactions and retains context across engagements
Treats patients with empathy
Available 24/7 for patients

Our Customers

Conversational AI: Guides patients through their entire financial journey with personalized support.

AI-Powered Patient Education: Clarifies coverage, costs, and options for informed decisions.

Real-Time Coverage Verification: AI-driven eligibility checks and clear coverage insights.

Automated Payment Solutions: Recommends plans, schedules, and reminders for timely payments.

AI-Smart Wallet: Secure wallet with payment recommendations based on patient preferences.

Proactive Financial Planning: AI analyzes options for the best financial choices.

Practice Portal Insights: Payment patterns for data-driven provider decisions.

Secure & Compliant: TLS encryption and HIPAA compliance ensure data security.

As hospitals increasingly acquire practices, capturing revenue early is vital for practice sustainability. With patients shouldering more financial responsibility, seamless communication and engagement are key to timely collections.
StitchFin provides an AI assistant that reduces patient access and financial coordination costs and call volumes for practices.
Our platform integrates seamlessly with practice management or EHR systems, requires minimal IT support, and delivers ROI from day one.

Conversational AI: Guides patients through their financial journey

AI-Powered Clarity: Provides estimates, coverage checks, and EOB explanations

Transparent Billing: AI-enabled cost estimates and bill creation

Digital Consents: Streamlined consent and payment management

Adaptive Scheduling: AI-driven payment schedules, autopay, and reminders

AI Smart Wallet: Offers ACH, Cards, Apple Pay, HSA/FSA options tailored to patient needs

Financial Assistance: Finds the best available financial plans

Provider Insights: AI powered portal with patient tracking and insights

Secure & Compliant: Cloud-based, API-driven with TLS and HIPAA compliance

With patient payment responsibility now around 20%, health systems can no longer rely solely on reimbursements.
StitchFin is developed with insights from dozens of Revenue Cycle leaders across top health systems. Our patient-first AI assistant personalizes education, scaling patient access and financial coordination teams, boosting patient payment and reducing time to collect and downstream RCM costs. Health Systems gain insights that build patient loyalty and trust through an enhanced experience.
Our platform integrates seamlessly with your existing payment system or EHRs or serves as a standalone solution, all with minimal IT support.

We’re always looking to partner with platforms, vendors or solution providers in the Patient Engagement or RCM value chain to strengthen offerings jointly and drive higher ROI for providers as well as patients.
Reach out to us at hello@stitchfin.com - and together let's make patient lives better!

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Our Customers

Over the past decade, hospital systems and other corporate entities have been acquiring practices at an increasingly rapid pace. Collecting every dollar is critical for most practices to stay afloat. As patients take on more financial responsibility for their care, practices require seamless payment systems that reduce friction and facilitate early payment collection.

StitchFin offers a seamless AI assistant that reduces costs for patient access and financial coordination, while providing flexible payment options to enhance payment collection and improve patient satisfaction.

Our platform is designed for quick implementation and seamless integration with practice management or EHR systems, requiring minimal to no IT support and delivering a return on investment from day one!